Introduction
Director of Human Resources, Louise Ferris outlines many achievements using the intelliHR platform, including solving the problem of staff disengagement with review processes.
"From the first 'check-in' partners have seen value from the interaction."
Staff 350+
4 x offices around Australia
Professional Services: Legal
With a workforce of more than 350 employees, managing people records in five different systems with no integration between each made the whole HR process an onerous task.
McCullough Robertson moved to a central platform to help capture all their people data in one place, and can now leverage this information for a positive employee experience.
Director of Human Resources, Louise Ferris outlines many achievements using the intelliHR platform, including solving the problem of staff disengagement with review processes.
In addition to reducing administrative hours involved with the preparation for reviews, the firm was driven to improve engagement with staff during performance reviews. Using the flexibility of the platform, McCullough Robertson designed a performance process for their lawyers as they grow through each year at the firm. This involved collecting feedback from both employees and managers which created a more aligned approach to goals and performance at the right level for each employee. By focusing the performance review on their core areas of personal leadership, development, client experience and delivery, they have embedded the McCullough Robertson employee experience throughout their business.
“Our end to end performance review process used to take a staggering eight months to complete. With intelliHR we have streamlined the process from 49 clicks to just 6 clicks for staff.”
Running multiple systems, the Human Resources and Leadership teams had limited visibility over their people and teams. A disconnect in data meant McCullough Robertson was unable to identify accurate tenure and attrition rates, or gauge staff satisfaction. Now with one central data source and data collection coming from several tools within the platform, the firm is now able to see in real-time, a clear view of the business through easy-to-view analytics and personal dashboards.
“A key benefit of intelliHR has been the cost savings achieved through consolidating systems down to one platform. With intelliHR, McCullough Robertson has halved the HR technology cost for the business.”